Operations Department Position

I. POSITION REQUIREMENTS

  • At least 2 years of experience working in transportation operations (dispatching or planning), rating, or customer service OR a college or technical degree in transportation and logistics
  • Basic working knowledge of Federal Motor Carrier Safety Regulations
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Demonstrable organizational and time management skills
  • Demonstrable oral and written communication skills

II. OPTIONAL QUALIFICATIONS

  • Prior experience working in heavy haul operations, administration, rating, or customer service
  • Experience working with TMWSuite enterprise software or other trucking industry-specific asset management software (McLeod, Prophesy, or other like-kind software.
  • Experience accessing and maintaining records in an electronic document management system
  • Experience in truck driver management and/or dispatching
  • Working knowledge of oversize/overweight permits, load securement, equipment, and common terminology related thereto
  • Working knowledge of heavy/construction equipment
  • Working knowledge of various types of trucking equipment (tractors, trailers, and other YTC equipment)
  • Experience working with and managing in-cab mobile communications devices (Omnitracs/Qualcomm preferred, but PeopleNet, Xata, or other mobile communications devices acceptable)
  • 4 year college degree
  • College degree or certificate in transportation or logistics management

III. JOB DESCRIPTION AND DUTIES

  • Manage truck drivers on a daily basis
  • Maintain relationships with customers over the telephone by providing rates, handling inbound customer calls, and addressing customer problems, questions, and complaints
  • Work cooperatively and collaboratively with other members of operations team, outside sales personnel, drivers, and project managers to handle customer freight demands
  • Assist in planning use of YTC assets to handle customer freight demands
  • Work with YTC administrative staff and customers to resolve customer invoicing issues
  • Manage documents and customer information related to freight moved by YTC
  • Data entry of customer information, shipper and consignee locations, and equipment requirements for customer freight
  • Maintain working knowledge of YTC equipment and driver capabilities
  • Maintain working knowledge of geographical location of YTC equipment for purposes of obtaining and handling YTC customer freight
  • Work with YTC management to ensure customer and driver policies and procedures are implemented
  • Ensure that YTC’s core working values of “Safety, Service, and Professionalism” are implemented throughout the trucking operations of YTC

To apply, contact David Yarbrough at 800-334-0160, or email your resume to jobs@yarbroughtransfer.com, along with an introductory letter and the position you are seeking.